Professional Services

Field Service Representative (FSR) and Maintenance Technican (MT) Training

This intensive course is designed to teach a future FSR or MT the skills required to fully support fielded ECM equipment. By the end of the course the FSR will be able to:

  • Deliver equipment operator training
  • Provide specific advice on the use of RCIEDs
  • Fault find ECM and other equipment installations
  • Conduct first line repairs on ECM equipment
  • Create and download waveforms
  • Perform firmware/software upgrades

In addition, the MT will also be capable of:

  • Conducting advanced fault analysis
  • Calibrating the unit
  • Conducting second line repairs
  • Providing higher level advice on RCIEDs and equipment